01 / 05Happier customers
24/7 AI receptionist
Answer every call, handle common questions, route urgent calls and capture messages when staff are unavailable.
- The phone rings while you are under a sink. It is answered in two seconds, in a voice that sounds like your business.
- Opening hours, prices and whether you cover their postcode are answered without interrupting anyone on a job.
- A burst pipe at 11pm gets put through to the on-call number. A quote request gets a message you read over breakfast.
02 / 05More revenue
Lead qualification and conversion agent
Speak with new enquiries, establish their requirements, qualify opportunities and arrange the next step.
- A website enquiry gets a reply within a minute asking the three questions you always ask first.
- Job type, location, timing and rough budget arrive in a tidy note, not a voicemail you have to ring back.
- The good ones are booked in for a site visit. The ones just pricing up get a polite, honest answer.
03 / 05Time back
Appointment booking and management
Check live availability, book appointments and handle confirmations, cancellations and rescheduling.
- A customer asks for Tuesday morning. The agent checks the real diary and offers 8.30 or 10.15.
- Confirmations go out by text the moment a slot is booked, with a reminder the day before.
- Someone cancels at 7am. The gap is offered to the next person on the waiting list before you have finished your coffee.
04 / 05Happier customers
Customer support agent
Resolve routine questions across phone, web chat, email or messaging, escalating complex cases to a person.
- Where is my order, how do I reset it and can I change my delivery day are answered on WhatsApp, email and the website alike.
- The answers come from your own guides and policies, so they are the same on every channel.
- Anything unusual, upset or expensive is handed to a person with the whole conversation attached.
05 / 05More revenue
Outbound follow-up agent
Follow up quotations, reactivate old leads, confirm appointments, collect information and conduct appropriate campaigns.
- Every quote older than three days gets a friendly nudge, and you find out who is still deciding and who has gone elsewhere.
- Last year's enquiries that never booked get a short message when the quiet season comes round.
- Tomorrow's appointments are confirmed by lunchtime, so the van is never sent to an empty house.
Questions
Questions we get
asked about this.
- Can AI answer my business phone out of hours?
- Yes. We answer every call, handle common questions, route urgent calls and capture messages when staff are unavailable. The phone rings while you are under a sink. It is answered in two seconds, in a voice that sounds like your business.
- Can an AI agent qualify new enquiries?
- Yes. We speak with new enquiries, establish their requirements, qualify opportunities and arrange the next step. A website enquiry gets a reply within a minute asking the three questions you always ask first.
- Can an AI agent book appointments in my real diary?
- Yes. We check live availability, book appointments and handle confirmations, cancellations and rescheduling. A customer asks for Tuesday morning. The agent checks the real diary and offers 8.30 or 10.15.
- Can an AI agent handle routine customer support?
- Yes. We resolve routine questions across phone, web chat, email or messaging, escalating complex cases to a person. Where is my order, how do I reset it and can I change my delivery day are answered on WhatsApp, email and the website alike.
- Can an AI agent chase up quotes and old leads?
- Yes. We follow up quotations, reactivate old leads, confirm appointments, collect information and conduct appropriate campaigns. Every quote older than three days gets a friendly nudge, and you find out who is still deciding and who has gone elsewhere.
Sound familiar?
Tell us which one
you would start with.
A friendly first chat is all it takes. We will say honestly whether it is worth doing, what it would cost and what it should give back.