New enquiry follow-up
Capture a website or Facebook enquiry, add it to your customer list, send a friendly acknowledgement and remind someone to follow up.
In plain English
What we can
help with. Business process automation explained in plain English
Business process automation means enquiries, quotes, reminders and filing move on their own while you stay in control. We join up the systems you already run so information stops being copied by hand, flag duplicate claims and likely fraud early, and chase unpaid invoices politely so less money sits outstanding. Plans start at £295 a month plus a one-off build from £950.
- ✓You repeat the same admin every day
- ✓Customer details live in several disconnected systems
- ✓Follow-ups and unpaid invoices get missed
- ✓Your team spends too much time updating spreadsheets
Real examples
Ways we could
use it. Ways process automation works for a UK small business
These are starting points, not fixed packages. We shape the setup around your business, customers and the tools you already use.
Quotes and invoices
Create a quote from form details, send it to the customer and follow up automatically if there is no reply or payment.
Join up your systems
Connect the tools you already run so information moves between them by itself, instead of being copied across by hand.
Chase payments, cut debt
Track what is owed, send the polite reminders at the right moment and escalate only the accounts that genuinely need a person.
Spot unusual patterns
Flag duplicate claims, odd order behaviour and likely fraud early, so somebody looks before the money leaves.
Document filing
Rename email attachments, save them in the right customer folder and record the important details without manual data entry.
What good looks like
A joined-up way of working that quietly handles the repetitive steps, protects the money and keeps you in control.
Start small
Tell us what is
taking too long.
A friendly first chat is all it takes. No jargon, no hard sell and no need to know what solution you need.