Service 04 · Every call answered.

Agents and
voice agents.

A helpful extra pair of hands, on the phone and in the inbox.

Colleagues working together with a helpful digital assistant

In plain English

What we can
help with. AI agents and voice agents explained in plain English

An AI agent answers your calls, WhatsApp, Messenger, Telegram and email, books the job into your calendar, looks details up in your systems and can take a deposit or settle an invoice during the conversation. Anything unusual goes to a person, with clear limits set by you. Plans start at £395 a month plus a one-off build from £1,500 and usage at cost.

This may be useful if…

Does this sound
familiar?

Real examples

Ways we could
use it. Ways agents & voice agents works for a UK small business

These are starting points, not fixed packages. We shape the setup around your business, customers and the tools you already use.

01

Voice agent for calls

Answer the phone in seconds, in your tone of voice, book the job or take a message, and pass anything unusual to a real person.

02

Every channel, one agent

The same agent replies over Messenger, WhatsApp, Telegram and email as well as voice, so a customer gets the same answer wherever they ask.

03

Books into your calendar

Read live availability and write the appointment straight into your diary, then confirm it with the customer without anyone stepping in.

04

Looks up the details

Check your own records or an outside source mid-conversation, such as a postcode or a vehicle registration, and answer with real information.

05

Takes payment

Where it suits the job, collect a deposit or settle an invoice during the conversation, completely automated and fully logged.

06

Knowledge assistant

Let your team ask questions about your policies, products or documents and receive quick answers with the source included.

What good looks like

Every call and enquiry answered quickly, on any channel, with less routine load on your team and the important decisions kept with you.

The rest of what we do

Often used
alongside this.

Most businesses start with one of these and add the next once it is paying for itself.

Start small

Tell us what is
taking too long.

A friendly first chat is all it takes. No jargon, no hard sell and no need to know what solution you need.